Refund and Returns Policy

Thank you for purchasing digital products from our website. We are committed to ensuring customer satisfaction and maintaining transparency in our services. Please read our refund and returns policy carefully to understand your rights and obligations.

Eligibility for Refunds

  • Refunds are only applicable to digital products related to NIOS (National Institute of Open Schooling) and BOSSE (Board of Open Schooling and Skill Education) if the product is proven to be defective or not as described.

  • Requests for refunds must be made within 7 days of the purchase date. Refund requests made after this period will not be entertained.

Non-Refundable Conditions

  • We do not provide refunds for digital downloads that have been successfully delivered and accessed.

  • Refunds are not applicable for errors due to incorrect information provided by the customer at the time of purchase.

How to Request a Refund

  1. Send an email to shikshakendra001@gmail.com / sananasa143@gmail.com . with the subject line “Refund Request.”

  2. Include your order number, purchase receipt, and a detailed explanation of the issue.

  3. Our support team will review your request and respond within 3-5 business days.

Processing of Refunds

  • Approved refunds will be processed within 7-10 business days.

  • Refunds will be credited to the original payment method used during the purchase.

By purchasing from our website, you agree to abide by this policy. For further inquiries, please contact us at shikshakendra001@gmail.com / sananasa143@gmail.com .